Privacy and Data Protection

Definitions

This section clarifies key terms used in our privacy policy regarding your personal data and how we handle it.

Personal data refers to any information relating to an identified or identifiable natural person, such as name, email address, or coaching preferences.

Processing means any operation performed on personal data, including collection, storage, use, or deletion.

User indicates any person accessing or using the services provided by MindRBoost.

Service denotes the personal transformation and life direction coaching offered through MindRBoost.digital platform.

Cookies are small data files stored on your device designed to improve user experience and analyze usage patterns.

Purposes of Data Processing

Your personal data is processed only for legitimate purposes to support and improve your coaching experience.

• To facilitate scheduling and delivering personalized coaching sessions.
• To communicate updates, reminders, and necessary service information.
• To maintain and enhance the digital platform’s functionality and security.
• To comply with applicable legal and regulatory obligations in Switzerland.
• To analyze user trends and feedback for continuous improvement of coaching methods.
• To manage billing and subscription processes securely and transparently.
• To conduct research aimed at advancing personal development coaching practices.
• To protect users and MindRBoost from fraud, abuse, or unauthorized access.

Legal Basis for Processing

Processing of your personal data is based on compliance with applicable laws and consent where required.

• Performance of the coaching service contract with the user.
• Compliance with legal obligations under Swiss data protection laws.
• Legitimate interests pursued by MindRBoost in service enhancement and security.
• User consent obtained explicitly for specific processing activities such as marketing communications.

GDPR Compliance

MindRBoost adheres to GDPR principles to ensure data privacy rights for EU and EEA residents are respected.

• Right to access the personal data held and receive a copy.
• Right to correct or update inaccurate or incomplete data.
• Right to erasure in certain conditions, respecting legal retention requirements.
• Right to restrict or object to data processing related to personal preferences.
• Right to data portability to obtain and reuse information across services.
• Right to withdraw consent at any time without affecting processing legality.

Cookies Policy

MindRBoost uses cookies to improve usability and analyze how users interact with the platform.

Types of cookies include essential, performance, functionality, and targeting cookies.

Essential cookies enable basic operations; performance cookies measure usage; functionality cookies remember preferences; targeting cookies assist in marketing efforts.

Users can manage cookie preferences via browser settings or provided cookie control tools on MindRBoost.digital.

For detailed information, please read our full Cookie Policy on the website.

Data Sharing

MindRBoost shares personal data strictly with authorized parties to deliver and improve services safely.

• Qualified payment gateways for processing user transactions securely.
• Technical service providers supporting hosting and maintenance of the platform.
• Regulatory or legal authorities when required by Swiss law or court orders.
• Trusted analytics providers under strict confidentiality agreements.
• Third-party communication tools used to facilitate coaching sessions.
• No sale of personal data to outside entities occurs under our policies.

International Data Transfers

Where data is transferred beyond Switzerland or the European Economic Area, MindRBoost applies adequate safeguards.

These include standard contractual clauses approved by regulatory authorities and encryption protocols protecting data in transit and at rest.

Data Retention

Personal data is retained only as long as necessary to fulfill the purposes it was collected for and comply with legal obligations.

Account information is held while the service relationship is active and deleted upon termination or user request.

Communications platform during coaching are archived securely for a limited period to ensure service quality.

System logs are retained temporarily to monitor security and troubleshoot technical issues as needed.

Once retention periods lapse or upon valid deletion requests, data is permanently removed from all active and backup storage.

Data Security

MindRBoost implements comprehensive technical and organizational measures to protect personal data from unauthorized access and breaches.

• Secure encryption standards for data storage and transmission.
• Regular security audits and vulnerability assessments.
• Strict access controls limiting data handling to authorized personnel only.

User Rights

You have various rights regarding your personal data that can be exercised to maintain control over your information.

• Access your personal data and receive clear information about its use.
• Rectify inaccurate or incomplete data held by MindRBoost.
• Request deletion of data where applicable under data protection laws.
• Object to or restrict specific types of data processing.
• Receive your data in a portable format for transfer to other services.
• Withdraw any provided consent without affecting data already lawfully processed.
• Lodge complaints with supervisory authorities if you believe your data rights have been violated.
• Request information on automated decision-making and profiling if applied.

Exercising Your Rights

To exercise your data protection rights, please contact MindRBoost via email at [email protected] or by postal mail at Route de la Fonderie 2, 1700 Fribourg, Switzerland. We strive to respond promptly and clearly to all requests in accordance with applicable legal frameworks as of 2026/03/02.

[email protected]

We aim to respond to requests regarding your privacy rights within 30 days to ensure timely handling in accordance with applicable data protection regulations.